SequoiaRMS Solutions and Requirements




     




  









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SequoiaRMS Solutions
  • SequoiaRMS Hosted and Administered by SequoiaCG - SequoiaCG will administer and run the RMS. Employees will answer samples via the Web Response Form. Sequoia will prepare monthly/quarterly reports as needed. Level of QA and other services vary based on client's need.

  • SequoiaRMS Hosted by SequoiaCG, Administered by Client - The client's RMS Administrators will use SequoiaRMS Desktop client on which accesses the SequoiaRMS database via a secure connection (no VPN needed). All standard reports are available as well as the Customizable reports. Employees will answer samples via the Web Response Form. Client has access to real-time reports and data.


For both options, Sequoia Consulting Group will setup the Matrix and Universe for the various RMS Groups. Sequoia Consulting Group offers training including train the trainer meetings with customized training documentation.

We are committed to providing quality service in a timely manner and have a quick response time for technical assistance.

Sequoia Consulting Group uses Microsoft Windows Azure to host the SequoiaRMS Database, Website, and E-mail Generator. This provides better security, stability, and a 99.9% SLA. Sequoia Consulting IT supports, maintains, and upgrades the application while Microsoft IT supports and maintains the servers and infrastructure.

 

The SequoiaRMS Web Sample Response Forms work with most mobile devices (with internet access).

SequoiaRMS Hosted and Administered by SequoiaCG
RMS Administration and call center operations hosted by Sequoia staff can be conducted via paper, phone, or e-mail.

With an E-mail Sample, e-mails will be sent out at the time of the Random Moment Sample (even with multiple time zones).

Sampled employees will receive an e-mail with a web link to the encrypted SequoiaRMS Web Response Form so they can respond to the sample.

Client has access to real-time reports and Sequoia prepared reports via the web.

Optional Employee Web Roster for RMS Coordinators to use to update Employee information.

Administered RMS - Web Response Form and Reports

SequoiaRMS Sample E-mailed Employees Requirements:
  • Valid E-mail Address
  • Microsoft Internet Explorer 6+, Mozilla Firefox, Google Chrome, Most Mobile Devices and Tablets
  • Intranet/Internet Connection
  • No installation or plug-ins necessary
SequoiaRMS Hosted by SequoiaCG, Administered by Client
Client RMS Administrators will use the SequoiaRMS desktop client to monitor and maintain the RMS Sample and Universe information as well as run reports.

The SequoiaRMS database and employee response website are hosted on Windows Azure and maintained amd updated by SequoiaCG IT. The SequoiaRMS Desktop Client connects to the RMS Database via a secure connection through the internet. Click here for more information on Windows Azure's Security Compliance.

With an E-mail Sample, e-mails will be sent out at the time of the Random Moment Sample (even with multiple time zones).

Sampled employees will receive an e-mail with a web link to the encrypted SequoiaRMS Web Response Form so they can respond to the sample.

Client has access to real-time reports and data.

Optional Employee Web Roster for RMS Coordinators to use to update Employee information.

Desktop Client Overview and Screenshots

SequoiaRMS Desktop Client Requirements:
  • Microsoft Windows 2000 or above, Windows 7 and 8 Compatible
  • .Net Framework 3.5
  • Intranet/Internet Access
  • Administrative Access needed for installation of SequoiaRMS Desktop Client
  • MS Excel - for some reports, Adobe Acrobat Reader

SequoiaRMS Sample E-mailed Employees Requirements:

  • Valid E-mail Address
  • Microsoft Internet Explorer 6+, Mozilla Firefox, Google Chrome, Most Mobile Devices and Tablets
  • Intranet/Internet Connection
  • No installation or plug-ins necessary

SequoiaRMS


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